Services
Marketing and communication
We look after how your business presents itself and gets found: from your logo to social media, from WhatsApp to TikTok Shop, from campaigns to the answers AI gives. With one advantage: we can also build and fix the website your customers land on.
The starting point
Many campaigns get lost in the last mile: the ad brings in visitors but the landing page is slow, tracking miscounts sales, the contact form reaches nobody. The people who handle your communication work next to the people who build websites and shops, so we can see that last mile and fix it.
We run campaigns and content together with Mashup ADV, our partner agency, on the channels where your customers actually are: you'll find the full list of services below. You can hand us a single channel or your entire marketing, depending on how much you want to keep in-house.
Either way, you get reports written to be understood: what worked, what didn't and what we change next.
What we do
The services in this area.
An editorial plan, a calendar and content for your profiles, in a voice people recognise, with the numbers reviewed together every month.
02 Online advertisingCampaigns on Meta, Google and TikTok, with sales tracking set up before the first euro is spent.
03 WhatsApp marketing and customer serviceOrder updates, reminders and WhatsApp campaigns to people who have opted in, with a business number and shared chats.
04 TikTok Shop and social commerceSetting up and running TikTok Shop and selling on Instagram and Facebook, with videos, live streams and creators.
05 SEO and GEOA website in good order and content that answers your customers' real questions, so you get found on Google and cited by AI.
06 Visibility in ChatGPT and AI searchHow AI talks about you today, and the work on your website to make it a source worth citing.
07 Google Business Profile and reviewsYour Google Maps profile looked after like a shop window, reviews requested from real customers and a reply to every one.
08 Influencers and creatorsCreators chosen for their real audience, clear agreements and results measured with tracked codes and links.
09 Branding and visual identityLogo, colours, typefaces and guidelines for a brand that looks the same on your website, on social media and in print.
10 Photos, video and AI contentProduct photos and videos, social media content and AI-generated settings built around your real products.
11 Email marketingNewsletters and automated emails connected to your shop: welcome, abandoned basket, post-purchase and win-back for lapsed customers.
12 Selling on marketplacesOpening and running your stores on Amazon and other marketplaces, with prices and stock in line with your catalogue.
Frequently asked questions
Before you ask.
Can you handle just one channel, such as social media or advertising?
Yes, you can hand us a single service or your entire marketing. We decide together where to start, based on your goals and how much you want to manage in-house.
Why does it help to have marketing and the website working together?
Because many campaign problems sit on the website: slow pages, faulty tracking, forms that don't work. When the people running your ads work next to the people building your site, those problems get fixed without anyone passing the buck.
Do you promise results such as more sales or more followers?
No: results depend on product, price, competition and market, and nobody can honestly promise them. What we offer is a method: written goals, accurate measurement, ongoing testing and reports that explain what we change and why.
How are results measured?
Through lead and sales tracking set up on your website, and regular reports written in plain language. Each report sets out what worked, what didn't and the decisions we're taking for the next period.
Tell us what's holding you back.
A shop that sells less than it could, management software that doesn't talk to the website, hours lost retyping data. Tell us how things stand today: we'll reply with our first questions to understand the project.
Or email us at [email protected]
Tools, not shop windows
On a computer?
Scan the code with your phone and message us on WhatsApp.