Marketing and communication
Google Business Profile and reviews
For people searching nearby, the first impression is your profile on Google Maps. We look after it like a shop window: accurate information, real photos, updates and reviews that get a good reply.
The situation
Your Google profile has old opening hours, few photos and reviews left unanswered. People searching locally choose the competitor with more reviews and a well-kept profile, even if you're just round the corner.
How we do it
We verify and complete your profile: categories, services, opening hours, areas served, photos and frequently asked questions. We publish updates and offers. We make it easy for happy customers to leave a review, with a link and QR code at the right moment. We help you reply to every review, including the negative ones. If you have several locations, we keep each profile consistent.
What you get
When your Google profile has old hours and few reviews
-
01
Accurate, up-to-date details
Opening hours, holidays, services and contacts kept current: people who visit find what they read.
-
02
Easier reviews
A link and QR code handed over at the right moment to ask happy customers for their opinion.
-
03
A reply for everyone
Every review, including the negative ones, gets a reply in a tone agreed with you.
We only ask real customers for reviews, and at the right moment: buying or swapping reviews is prohibited under EU rules and under Google's own.
Every month we send you a simple report: how many people saw your profile, how many asked for directions or called, and how your reviews are trending. Linked to your website, the work on your profile also helps local SEO.
Who it's for
Shops, restaurants, professional practices, tradespeople and businesses with one or more locations that serve local customers.
What we work with
Marketing and communication
More in this area.
An editorial plan, a calendar and content for your profiles, in a voice people recognise, with the numbers reviewed together every month.
02 Online advertisingCampaigns on Meta, Google and TikTok, with sales tracking set up before the first euro is spent.
03 WhatsApp marketing and customer serviceOrder updates, reminders and WhatsApp campaigns to people who have opted in, with a business number and shared chats.
Frequently asked questions
Before you ask.
How do I get more Google reviews?
By asking satisfied customers at the right moment, with a link or QR code that takes them straight to your profile. Bought or swapped reviews are prohibited and put your profile at risk.
Can negative reviews be removed?
Only those that break Google's rules (offensive or fake ones, for example), and only after they've been reported. The rest are best handled with a polite, practical reply: readers often pay more attention to the reply than to the review itself.
I have several locations: do I need a profile for each one?
Yes, every location open to the public has its own profile. We keep them consistent in the shared details and tailored in the local information, so each one can appear in searches in its own area.
Tell us what's holding you back.
A shop that sells less than it could, management software that doesn't talk to the website, hours lost retyping data. Tell us how things stand today: we'll reply with our first questions to understand the project.
Or email us at [email protected]
On a computer?
Scan the code with your phone and message us on WhatsApp.