Accessibility
Since 28 June 2025, accessibility has been a legal requirement for many online shops and digital services. This page shows what that means in practice: you can try every example with a mouse, a keyboard or a screen reader.
Your device, right now
Your operating system passes some preferences to the browser. We read them to adapt the page without asking you anything and without storing any data.
We don't detect whether you use a screen reader: no website can know that reliably, and that's how it should be.
Try it yourself
At a glance, two sites can look the same. The difference is felt by people who use a keyboard, see fewer colours or listen to the page instead of looking at it.
01
Start the test, then press Tab a few times. On the left you can always see where you are; on the right you can't.
With indicator
Without indicator
During the test, Tab moves only between these four buttons. Esc to exit.
Without a mouse, on the right you lose track of where you are.
02
Move the slider: the text gets lighter and the contrast ratio is recalculated.
Available in three colours
…
The minimum for normal text is 4.5:1. Many sites use light grey because it "looks elegant".
03
This is what a screen reader user hears for the same product photo.
Press a button: we read it aloud and write it here.
04
About one man in twelve struggles to tell some colours apart. See the same product card through his eyes.
Ceramic mug
€32 €24
In stock
Last few left
That's why a product's status is written in words: a coloured dot on its own isn't enough.
A common misconception
Widgets that add an icon to enlarge text or change colours don't touch the page's code. A screen reader still finds unnamed buttons, unlabelled forms and images with no description.
Accessibility is built into the theme and the content: it is design and development work. That's why we include it in every site we build instead of adding it at the end.
What the law requires
A summary to help you find your bearings. It isn't legal advice: check your own case with a professional.
Legislative Decree 82/2022 is the Italian law that transposes the European Accessibility Act. Since 28 June 2025 it has covered many consumer services, including e-commerce, banking, phone and internet services, passenger transport and e-books. Microenterprises providing services are exempt: fewer than 10 staff and annual turnover or balance sheet total of up to €2 million. Companies with average turnover above €500 million must also follow some rules of Law 4/2004, Italy's earlier accessibility law.
The technical reference is the European standard EN 301 549. For the web, the version currently in force points to WCAG 2.1 level AA: readable text, everything usable by keyboard, described images, understandable forms. The new version of the standard moves to WCAG 2.2, and we already work to it.
Anyone offering a service covered by the law must explain how it meets the accessibility requirements, in their general terms and conditions or an equivalent document. Public administrations and some large companies instead publish an accessibility statement using the template from AgID, the Agency for Digital Italy. For digital services, AgID is also the supervisory authority.
In the sites we build
They are the same checks we applied to this site. The result is in our accessibility statement.
Headings in order, named page regions, a link to skip straight to the content.
Every control can be reached with Tab. The focus indicator is clearly visible and the header doesn't cover it. In open dialogs, focus stays inside the dialog.
Text and buttons at 4.5:1 or higher, on hover and in dark mode too.
The page stays readable up to 400% zoom without horizontal scrolling.
Reduced motion, high contrast, Windows forced colours and dark mode are all respected.
Useful descriptions for images, a label on every field, errors explained in the right words.
Automated checks on every page and manual tests by keyboard, with zoom and with system preferences.
Frequently asked questions
If you sell to consumers and your business isn't a microenterprise, very probably yes: since 28 June 2025 e-commerce has been covered by Legislative Decree 82/2022, the Italian law that transposes the European Accessibility Act. For your specific case, it's worth checking with a lawyer.
No. A plugin can add useful tools, but it doesn't fix the page's code: unnamed buttons, unlabelled forms and poor contrast stay exactly where they are. The work has to be done in the theme and the content.
Often, yes. We start by checking every page, then tell you what needs fixing in the theme, what in the content and which parts are worth rebuilding.
It is a public page that states how far the site conforms, what doesn't yet and how to report a problem. For public administrations and some large companies it is mandatory and must be updated every year. Businesses covered by the European Accessibility Act must instead give information on the accessibility of their services in their general terms and conditions or an equivalent document.
Send us the address: we'll test it with the same checks as this page and tell you what we see.
Or email us at [email protected]
Tools, not shop windows
On a computer?
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