Artificial intelligence
AI assistants for company documents
We build an assistant that reads all your company's procedures and documents, answers in plain language and shows where every answer comes from.
The situation
Colleagues keep asking the same two people, who spend half the day answering instead of working. Anyone who tries a generic chatbot gets confident, wrong answers with no way of telling.
How we do it
We gather manuals, contracts, technical data sheets and policies, remove duplicates and outdated versions and build an assistant that answers only on the basis of those documents. Every answer shows the source document and passage: anyone can check it.
What you get
When only two people know the procedures
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01
The source alongside
Every answer cites the document and paragraph; if the information is missing, the assistant is instructed to say so.
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02
Reads scans too
PDFs, Word documents, spreadsheets, tables and scanned documents.
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03
Role-based access
Everyone can query only the documents they are authorised to see.
Before connecting the documents to the assistant, we work out with you which ones are up to date, which should be left out and how they are organised: it's the least visible part of the work and the part that matters most.
After launch we collect the questions the assistant couldn't answer. They are valuable because they show which documents are missing or need clarifying. That turns the tool into an ongoing check on your documentation.
When the documents are confidential, the assistant can rely on an open model on a server reserved for your company rather than a commercial service.
Who it's for
Technical departments, customer service, human resources, law firms and companies with a lot of internal documentation.
What we work with
Artificial intelligence
More in this area.
An analysis of your processes that shows where AI pays off and where it doesn't, what it costs and where your data should live.
02 AI agents and process automationAI agents that read emails and PDFs, enter the data into your management software and ask a person to confirm before any important action.
03 Confidential AI for sensitive dataOpen models on a GPU server that is yours alone: rented in a European data centre or installed on your premises and managed by us.
Frequently asked questions
Before you ask.
What is a RAG assistant?
A RAG assistant is an AI system that, before answering, searches the company's documents for the relevant passages and builds its answer on those alone. That's why it can cite the source and say when a piece of information isn't there.
Can the assistant make up answers?
The risk never drops to zero; it shrinks when the assistant answers only from your documents and cites the source. That's why every answer shows the original passage and the assistant is instructed to say when a piece of information isn't there.
What documents can it read?
PDFs, Word documents, spreadsheets, tables and scanned documents too. Before connecting them we select them with you, removing outdated versions and duplicates.
Which job would you like to take off your team's hands?
Tell us about a task that takes hours today, which documents or programs it involves and how confidential the data is. After the analysis we put the tool, model and server in writing, with costs and timings.
Or email us at [email protected]
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