Urgent problems
Website hacked or blocked by Google?
We clean up the site, close the gap they got in through and help you get the security warning removed. Requests like this take priority.
The signs
Recognise any of these?
If so, get in touch as soon as you can: every day with a compromised site costs visits and sales, erodes trust and can harm your Google rankings.
A red warning in the browser
Chrome or Safari show "Deceptive site ahead" or "contains malware", and visitors leave.
Strange redirects
Visitors from Google or on a smartphone end up on scam, casino or pharmacy sites.
Hosting suspended
Your provider has blocked the site or its email because spam is going out from your server.
Unknown users and files
New administrators you never created, files with odd names, pages you never wrote.
How we step in
The five steps of the fix.
At the end we explain what happened, what we did and what we recommend to stop it happening again.
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01
Analysis
We find out how they got in, what they changed and whether any data is at risk.
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02
Clean-up
We remove the malicious code and hidden backdoors, checking files and database.
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03
Closing the gap
We update or replace whatever was vulnerable and tighten logins and permissions.
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04
Google review
We help you ask Google to remove the security warning.
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05
Protection
We set up protection and monitoring, so we notice if someone tries again.
Measured now
Measure the speed of this page.
A compromised site often slows down: foreign code, requests to other servers, files that shouldn't be there. The box shows this page's figures, calculated right now by your browser. Send us your site's address and we'll tell you what we see.
This page, measured right now on your device
- Data transferred
- …
- Ready in
- …
And your website?
We'll reply with what we see.
After the clean-up
The best thing is for it not to happen again.
With a maintenance plan your site stays up to date and monitored, with backups ready to restore.
- Security updates tested before they are applied
- Daily backups to an external server
- Continuous monitoring with automatic alerts
Is your website in trouble right now?
Send us the site's address and what you're seeing. We'll reply as a priority.
Or email us at [email protected]
Tools, not shop windows
On a computer?
Scan the code with your phone and message us on WhatsApp.