Blog
Notes from the workshop.
E-commerce, security, regulations and artificial intelligence, explained by the people who build these tools and keep them running every day.
Articles
Passwords and two-factor authentication: how to protect logins in your business
Most breaches start with a stolen login. Here are the rules on passwords and two-factor authentication that actually work today, explained for people who…
Regulations & ComplianceAccessibility and the European Accessibility Act: what to check on an online shop
Since 28 June 2025 accessibility has been a legal requirement for online shops that sell to consumers, too. Who is covered, who is exempt…
E-CommerceOnline shop and ERP, connected: orders, stock and invoices
Copying orders, stock levels and invoices by hand between your website and your management software works while volumes are small. What to connect first,…
Artificial IntelligenceAn AI assistant that answers from your documents: how it works and what it takes
Asking ‘what's the returns procedure?’ and getting an answer drawn from your own documents is possible. It only works well if certain choices are…
E-CommerceE-commerce SEO: category and product pages that get found
For an online shop, SEO is won or lost mainly on two types of page: categories and product pages. Here is how to set…
Regulations & ComplianceGPSR: what online sellers must show from 13 December 2024
The EU General Product Safety Regulation (GPSR) applies from 13 December 2024 and has a direct impact on product pages. Here is what must…
E-CommerceEmail for an online shop: the five automated flows to switch on
An occasional newsletter isn't enough. The emails that bring in the most orders are the automated ones, sent at the right moment. Here are…
Web DevelopmentA slow website sells less: what to measure and what to fix
A few extra seconds of loading on a mobile connection are enough to make people close the page. The three figures Google measures on…
CybersecurityPhishing and email scams at work: how to spot them and what to do
A well-written message and a fake sense of urgency are enough to get a bogus invoice paid or a password stolen. The signs to…
Web DevelopmentServer-side tracking: what changes for your shop’s data and for privacy
Server-side tracking moves the sending of data from the browser to the server. It helps you lose fewer events and keep better control of…
CybersecuritySPF, DKIM and DMARC: why your emails end up in spam and how to fix them
Are your order emails and newsletters landing in spam, or is someone sending email in your domain's name? The cause almost always lies in…
Web DevelopmentWhen headless e-commerce makes sense and when it’s a needless cost
Headless promises freedom at a price worth knowing about. Here is what it really means and which shops it makes sense for.
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