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Regulations & Compliance
E-commerce, security, regulations and artificial intelligence, explained by the people who build these tools and keep them running every day.
Articles
AI Act: what a business using artificial intelligence needs to know
The AI Act isn't only about those who build models. It also affects those who use them. Here is what a business adopting artificial…
Regulations & ComplianceNIS2 in Italy: who is affected and what changes for suppliers and SMEs
NIS2 isn't just about large operators: it reaches medium-sized businesses in many sectors and, indirectly, the suppliers that serve them. Here's who is affected…
Regulations & ComplianceGreen claims: what you can no longer say about a product from 27 September 2026
Calling a product ‘ecological’ or ‘zero impact’ on its product page without proof is an unfair commercial practice. The seven bans in Italy's Legislative…
Regulations & ComplianceMandatory information for online shops: what customers must see before they buy
A terms of sale page isn't enough. The information that Article 49 of the Italian Consumer Code requires you to give customers before they…
Regulations & ComplianceThe withdrawal button: what changes for online sellers from 19 June 2026
From 19 June 2026, anyone selling at a distance through a website or an app must offer an online withdrawal function. What Article 54-bis…
Regulations & ComplianceDiscounted prices and reviews: what the rules say and how to comply
The struck-through price and the stars under a product are where an online shop is most exposed. What Articles 17-bis, 22 and 23 of…
Regulations & ComplianceAccessibility and the European Accessibility Act: what to check on an online shop
Since 28 June 2025 accessibility has been a legal requirement for online shops that sell to consumers, too. Who is covered, who is exempt…
Regulations & ComplianceGPSR: what online sellers must show from 13 December 2024
The EU General Product Safety Regulation (GPSR) applies from 13 December 2024 and has a direct impact on product pages. Here is what must…
Regulations & CompliancePrivacy for an online shop: the obligations to have in order
A website's privacy obligations don't end with the cookie banner. Here is the list of what needs to be in order for an online…
Regulations & ComplianceCookie banners in Italy: what the Garante requires and how to set one up
A cookie banner isn't compliant just because it's there, but because it works. Here is what the guidelines of the Garante, Italy's data protection…
Regulations & ComplianceVAT on online sales in Europe: the €10,000 threshold and the OSS scheme
If you sell to consumers in other European countries, a €10,000 threshold decides which VAT you charge. Here is how it works and what…
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